Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, you’ll need the receipt or proof of purchase. 

To start a return, you can contact us at info@topwomenclothes.com. We’ll send you a return shipping label, as well as instructions on how and where to send your package.


You can always contact us for any return question at info@topwomenclothes.com or call us at: +44 7488 864191


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is been processed, we will provide you of another item

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@topwomenclothes.com or call us at +44 7488 864191.immediately. 

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, you should contact us at: Info@topwomenclothes.com


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.